The shopper is presented with the choice to convert the transactionamount, when the transactionis in a currency other than the default configured on the card and the terminal has been configured to allow DCC. A zero-value auth is an authorisation request with a value of 0 (EUR/USD/etc.). Anecommerce websiteor amobile appthatenables third parties (referred to as sub-merchants)to provide their products or services to the users of a platform. In addition, skins define the lists of local payment methods that are available for a merchant. Hosted Payment Pages are end-of-life Tokenization is the process of replacing sensitive data with non-sensitive data (known as a token), which can be later used to get access to the initial (tokenized) data. For each successive payment the shopper only needs to enter theircard security code(CVC/CVV) to complete the order. The gateway and payment processorthenperform required validation and risk checks, and ask a corresponding card network to authorise this payment from an issuer to an acquirer. They notify merchants about authorised, captured and modified payments, as well as other events. After this the purchase amount will be transferred to your merchant account. This is a general term for programming techniques that are available for software developers when they integrate with a particular service or application. An application used at the point of sale that allows product selection and that calculates the total amount to be charged from a cardholder. When themerchant makes the refund, the funds are sent back from theacquirer to the issuer. } A card-not-present transaction, where the payment details are presented to a merchant by a shopper by means of mail (not email), fax, or telephone. Adyen not only operates as a full-stack Payment Service Provider, but also gives its customers a true omnichannel solution to accept payments anywhere in the world. A set of services and techniques to analyze and assign a risk score to each payment transaction. In case of HPP, it is possible to customize the payment pages using skins to make them look similar to other pages on a merchant's website.

The payment terminal and account configuration is done here. A company, which combines the functions of both a payment gateway and a payment processor, can connect to multiple acquiring and payment networks. For a payment to be made, both an issuer and an acquirer must be members of the same network as thecard. Device that reads card data from the magnetic stripe on the reverse of the card. If the shopper choosesDCC, related information is shown on the receipt. Adyen accounts have two levels: company and merchant. No CVM payments have a low transaction threshold. When ashoppercancels the purchase of a product or service, after they have paid. When recurring payments are enabled, a merchant canuse this token in the future. (PosEntryMode ICC only). Debit cards will typically decline a transaction while most credit cards are configured to approve a relatively small amount offline. For example, Keyed, Swiped, NFC. /* fade out question, fade in thankyou message */ Examples of online marketplaces arecrowdfunding platforms, peer-to-peer marketplaces, ride sharing services, and so on. A payment gateway can be provided by a bank, or can exist as a separate service that connects to one or more payment processors.

//Both functions are used based on the responsive portion of the output Adyen introduced its own risk management system (RevenueProtect), which, thanks to its core features of ShopperDNA, allows merchants to identify and block fraudsters, while reducing friction for legitimate shoppers. If the merchant refuses, a shopper may ask their issuer to make a chargeback (sending the funds back from the merchant to a shopper). If an API call is made, themerchantreceives an acknowledgement in the response. Cards may be debit, credit or prepaid, and are usually operated by card networks. if (bodyContainer.scrollTop > 20 || document.documentElement.scrollTop > 20) { Fraud defense is an important part of the payment process and is a service that can be provided by the payment provider as Adyen does with RevenueProtect. } Hosted Payment Pages is one of Adyen's older payment solutions. In the payments industry, APIs are usually provided by any party participating in the money flow (e.g. Electronic payments made by shoppers via point-of-sale systems to buy products or services from merchants at a physical location (for example, a store or a ticketing booth). In the payments industry, the term "transaction" is used to indicate exchanging of a specified amount of funds from a shopper for purchasing products or services from a merchant, or for fulfilling any other obligations between the two parties. Payment service providers make it possible to accept credit card payments directly from your webstore.

Allows shoppers to convert the transaction amount to their card's default currency when making a payment abroad. Contactless payments allow your shoppers to make payments without inserting or swiping their card. The terminal then prompts the shopper to enter a PIN or sign (depending on the country, card type, and the transaction amount). var mybutton = document.createElement("button");// Create a node Adyen allows its merchants to accept omnichannel payments(ecommerce, in app and in store). In response, they get atoken that uniquely corresponds to a specific shopper and their payment data. Performing accurate risk management is extremely complex, and involves big data analysis. Open the sales order details and on the Home tab, click Sana Commerce. mybutton.style.display = "none"; Adyen payment terminals process transactions online by default. Verifies the cardholder's PIN by sending the unencrypted PIN to the card. [CDATA[*/(function () { An inclusive limit is configured which applies to each individual transaction. } If disputing a chargeback is allowed (for more information, see Payment methods), the merchant must provide documents confirming the delivery of a product/service, and send these documents either to theacquiring bank or the payment service provider. You can also see payment transaction ID for each sales order in the Orders Overview window. Anauthentication is considered strong if a shopper is able to provide two out of the following factors: For example, a shopper is required to supply a one-time authentication code received on their phone (something the shopper has), and a password that only the shopper knows (something the shopper knows). /* No - response reasons */ Debit cards will typically decline a transaction while most credit cards are configured to approve a relatively small amount offline. Merchants who find it difficult or expensive to fully comply with PCI DSS requirements may consider using encrypted methods (such as Hosting the CSE library) or outsourcing card processing to a PCI-compliant payment service provider, such as Adyen. After successfully passing all integration tests, the Adyen account can be switched to live mode to accept real-time omnichannel payments. if ($(".body-container").length === 1) { This means you can set up a capture delay; capture payments manually (both in the Customer Area and using API calls); perform partial captures; or cancel an authorisation. Sana automatically generates the Payment Transaction IDwhich is stored with the sales order in the ERP system. gtag('event', 'N/A', { $('.feedback-reason.no-thanks').fadeIn(); Adyen refers to the payment terminal as "the terminal". Processes like DCR as well as DCC are controlled in the Adyen payments platform. Note that cancelling a payment is not possible for transactions that have already been captured. Apple Pay, Google Pay and Samsung Pay all use the standard NFC protocol and are therefore accepted. Requirements for your live account application, Financial institution that issued the card, illegal, prohibited, or counterfeit products or services, adjust the authorised amount before capture, Payment Card Industry Data Security Standard (PCI DSS), Contactless or Near Field Communication (NFC), Dynamic Currency Conversion (DCC) or Cardholder Preferred Currency (CPC), Local payment methods (or Alternative payment methods), Point-of-sale payments (or In-store payments), Point-of-sale terminal (or payment terminal, pin entry device (PED), process data quickly (PDQ)). Adyen POS libraries are replaced by Terminal API. The target of a fraud can either be a merchant or a shopper(depending on the approach of the fraudster). In Adyen API the term "authorisation" is used. window.onscroll = function() {scrollFunctionx()}; Adyen uses Verifone and Android terminals, optimized for integration with the Adyen payments platform.

/* No click */ The application can be connected to a merchant cash register application through a simple interface while still offering a wealth of functionality. Often the term POS is used in place of cash register to denote the software collecting point-of-sale payments. function scrollFunction() { Examples are gift cards and prepaid cards. This glossary contains general terms used in the payments industry and should help you demystify the world of payments. Depending on the PSP you are using to receive credit or debit card payments from your customers, Sana sends eitherthe Payment Transaction ID or the Order ID. The whole card number is called Primary Account Number (PAN), and the first six or eight digits of it are also called the Bank Identification Number (BIN). The first six to eight digits of the card number are called as the Bank Identification Number (BIN) orIssuer Identification Number (IIN). gtag('event', reason, { PCI DSS was created by major card networksto increase safety of cardholderdata and reduce the risk of fraud. $('body').removeClass('disable-scroll'); $('.videoPlayerClose, .videoPlayerCnt').on('click', function() { Below you can see which payment references you can use to track the payment transactions coming from the Sana webstore to the PSP you are using. mybutton.style.display = "block";

This is commonly used by cards that can't support the more secure Offline enciphered PIN. A cloud-based web interface, that can be accessed by merchants with an active Adyen account. A bank that issued a card for a shopper to make cashless payments via anecommerce website, inside a mobile app, or in a physical store. $('html, body').animate({ scrollTop: 0 }, "smooth"); For merchants, it is often cheaper and more convenient to use services of a PSP, rather than have different contracts with various payment gateways, processors and acquiring banks. Sometimes, a payment service provider may operate as an acquirer in certain regions (for example, Adyen is eligible to providing acquiring services to its clients in the U.S., Brazil, Hong Kong, Australia and Europe). A shopper who uses a card issued by a bank to make cashless payments to a merchant. For more information, refer to our HPP documentation. Adyen is the only PSP that provides a true omnichannel solution for its customers. This is also referred to as an "international payment". See also:Card security code (CVC, CVV, CID). Sana always stores the latest Payment Transaction ID with the sales order in ERP. }); In this case, a shopper is redirected from a merchant's site to the hosted payment page provided by Adyen. This means we are: Find out more about the timeline and what you need to do. Merchants that also accept payments online or in-app can use Adyen as their omnichannel payment solution. 'event_label': location.href This can include card validation codes/values, full track data from the magnetic stripe or chip, PINs, PIN blocks, and more.

Adyen combines the functionality of a payment gateway and payment processor, as well as risk management and acquirer. There is no direct way to know if a card number contains a six or an eight-digit BIN. The fee amount is determined by the corresponding card scheme, in addition to the Interchange fee. $('#searchPane').length && $('#feedback-survey').hide(); When the cash register has performed product selection and totaled the amount, the order is typically stored in the merchant back-end. $('.feedback-reason.no').fadeIn(); /* Youtube popup */ See where to find the payment transaction ID of the sales order in your ERP system. A fee that is paid by theacquirerto the card schemefor each payment transaction made with the card scheme. This is used to either store details or obtain shopper details to be able to look up previous purchases or other details from the merchant database. Adyen'sPSP service and acquiring host. If an authorised payment hasn't been captured yet, a merchant can cancel the payment; in other cases a refund is possible. Electronic payments made by shoppers via mobile apps. Most PSPsenable merchants to accept payments via specific channels only. The receipt is sent with this data and you can see it in the Customer Area. An authorised payment can be either capturedor canceled. This is required by the payment industry regulations as a prerequisiteto allow individuals or business entities being paid out. The Customer Area allows merchants to manage users, submit and obtain data required to integrate with theAdyen payments platform, view and download comprehensive reports on all the payments, and much more. A company-level account determines the global settings for the company, while merchant-level sub-accounts detailspecific settings for each merchant. Recurring payments that occur on a fixed schedule. To accept payments made with cards or local payment methods, a merchant must have an acquiring bank account and subscribe to the services available from the payment service provider. The merchant back-end receives notifications from the Adyen payments platform.

With Adyen, you can benefit from using Platforms a fully compliant end-to-end payment solution that enables you to do this, and maintain control over the frontend and user experience. If a merchant disagrees, they can dispute the chargeback. One-click has the advantage of ensuring the full card authorisation takes place for each payment, including card security code checks and 3D Secure, if applicable. Otherwise, they must store card details using a payment service provider like Adyen. See the Payment Transaction ID field in the Payments section. $('.feedback-question').fadeOut(function() { Card schemes charge fees for processing payments, and also regulate the value of the interchange fee, which depends on many factors for each specific payment. Filtering high-risk transactions allows merchants to minimize the number of fraudulent payments and therefore maximize the revenue. Use fields from the API response to get the information you need. Initially an Adyen accountoperates in test mode, allowing merchants to run test payments and safely implement all integrations with the Adyen payments platform. When possible, Adyen helps its merchants to automatically dispute chargebacks, and also provides extensive risk management services (RevenueProtect) to analyze fraudulent transactions and minimize chargebacks. Depending on the Merchant's business model the accepted POS Entry Modes and CVM's can be configured to only consist of a subset of the above. They are used by merchants to ensure that they have processed all payment stages, and stored payment results in their database.

This isto distinguish between a shopper's bank, which sends funds, and a merchant's bank, which acquires funds. Notifications (sometimes referred to as Instant Payment Notifications or IPN) are an essential part of the integration process with Adyen. }); Usually, a card is tapped, dipped (inserted), or swiped at a payment terminal. Terminals that support this method must also support the less secure Offline plain-text PIN method. Check against the BIN ranges from card networks, if you handle raw card data. A set of services and technical solutions provided by a payment service provider, which allowa merchant to accept cashless payments across all channels (online, inside a mobile app or on a point of sale). $('.yes').click(function() { A recurring payment that occurs on a fixed schedule is referred to as a subscription. The interchange fee amount is determined by the corresponding card network, as well as the scheme fee. It will also offer DCC if applicable. If themerchant refuses, theshopper may ask theirissuerto make a chargeback. The potential disadvantage is that the shopper must be present for all payments tosupply their card security code. These are HTTP callbacks (webhooks), sent from the Adyen server to the merchant server. Payments made by shoppers via electronic commerce (like websites, webshops, social networks) for either goods or services provided by merchants. In the context of payment terminals at Adyen, the tender is the entire process for the cash register to start the transaction, receive card information, make optional changes to the amount, await authorization, print the receipt, and receive a final status. Many payment methods support separate authorisation and capture. Acts as a hardware driver that also facilitatestransactions using a built-in cash register. Every payment card (be it a debit, credit, gift, or a similar card) has aunique number associated with it. $('.feedback-question').fadeOut(function() { Offline processing is optional and requires configuration. For merchants that want to sell goods and services globally to shoppers from all over the world, it is important to support local payment methods that are popular in each specific region. For example, automatic top-ups when a cardholder's balance drops below a certain amount. /* Hide feedback on Search page */ }); A payment card with a monetary value that is stored on the card itself, instead of in a bank account. When a shopperfor some reason wants funds returned from a merchant, and a payment was already captured, the shopper can initiate arefund. Tx is a commonly used abbreviation to denote a financial transaction. mybutton.style.display = "none"; For more information, see Sales Order Data and Webstore Orders Overview. This entire process is accompanied by a reference for the tender: the tenderReference. See the Payment Transaction Id field on the Payment FastTab. Open the sales order details and see the Payment transaction ID field on the Price and discount FastTab. payment gateways, processors, service providers) to facilitate the money transferring process. The library provides payment functionality to the cash register. The MoR performs due diligence by overseeing and controlling all commercial activity on the platform. Used to identify customers who have shopped with the merchant previously across channels. A fee that is paid to theissuerby theacquirer for each payment transaction made via acard network. Floor Limit is the maximum cash value the terminal allows for a transaction when processed offline. Payments are processed through the platform and split between the marketplace and sub-merchant. In case an authorised payment hasn't been captured or cancelled, it expires after the predefined deadline is missed. 'event_category': 'Feedback - No', Captures, cancels, andrefundstogether are called modifications, because theymodifythe state of an authorised payment request. After this account is approved, it gives merchants access to Adyen's payment services, which can be managed and customized using the Customer Area interface or the Adyen API.

A transaction where there is no owner verification check for a credit card. mybutton.setAttribute("id", "ScrollTopBtn");// Set id A global standard for integrated circuit cards(ICC). Type of verification method used to confirma payment instrument, such as acredit card, being used in a purchase is in the possession of its owner. This term has multiple definitions in the payments industry and in general means a large amount of money paid at once to either an individual or a business entity. } The ARN can be used to track a payment or refund. Some stored-value cards can be reused by transferring money to it, others are disposable cards that can't be reloaded. The terminal displays the amount charged to the shopper and allows printing of a receipt. This way their PCI DSS-compliance scope can be significantly reduced. By default, payments are captured automatically, immediately after authorisation. It is advised to quote the PSP reference when communicating with Adyen about specific transactions. This payment is made using cards, NFC wallets (like Apple Pay), QR code wallets (like Alipay), or prepaid and gift cards. When the order is paid by the customer, the payment transaction is sent to the PSP. In the context of POS, NFC is the technology used in contactless payments. Secures card data that is being communicated from point A to point B. Legacy name, reading the Primary Account Number (PAN) from the Magnetic Stripe Reader (MSR) was quick compared to Manual Keyed Entry (MKE). Whencard detailsare stored to streamline the checkout process for returning customers. After Adyen processes the payment modification, Adyen sends the result asynchronously throughnotifications. The Adyen payments platform sends out notifications to the merchant back-end. } else { Refunds for existing orders are communicated from the cash register to the merchant back-end where an API call to the Adyen payments platformis made to perform the refund. /* Yes click */ By enabling one-click payments, the shopper's details are stored during the first payment. It also contains a security code,used in combination with other information (a card expiry date and cardholder name) to verify card-not-present payments (for example, when paying for goods or services on a ecommerce website or inside a mobile application). For this, a merchant passes the token along with theauthorisation call every time a shopper should be charged for a subscription, initiates a card-on-file payment, or initiates an unscheduled card-on-file payment.

/*<\/iframe>'); }); In this case the merchant should initiate a refund to send funds back to a shopper. $('body').addClass('disable-scroll'); In this case, another Payment Transaction ID will be sent to the PSP and will override the Payment Transaction ID in the sales order in ERP. CNP transactions are a common target forcard fraud, because it is difficult for themerchant to verify that it is the actual cardholder makingthepurchase. } Can be used for loyalty programs. bodyContainer.onscroll = function() {scrollFunction()}; function scrollFunctionx() { Inpoint of sale, the cash register connects to the Adyen payments platform to register itself and the payment terminals in the Customer Area (CA). All organizations that deal with payment card processing must be PCI-compliant, which means fulfilling very strict requirements on securing cardholder data. Where the entered PIN is sent online to the card issuer for verification. Adyen combines the functions both of a payment gateway and apayment processor, as well as a risk management system and an acquirer. In this glossary it is assumed that a shopper makes a cashless payment, which means that they use either cards or local payment methods to pay. Each online payment requires your data to be passed through a PSP. }); $('.videoPlayerCnt').removeAttr('style'); Several payment transactions can be sent to the PSP when the customer pays for the order from the webstore. $('.videoPlayerCnt').css('display', 'table'); }

$(this).attr('disabled', true); } else { 'event_label': location.href This gives them a single reporting dashboard, where they can view all purchases. These payment methods are considered strongly authenticated and therefore support high-volume transactions. To accept payments via anecommerce site or a mobile app, a merchant may either host the Client Side Encryption library (CSE) or use Hosted Payment Pages (HPP). $('.feedback-reason .option').change(function() { To initiate payments, the cash register communicates with the Adyen API.

If a shopperfor some reason wants the funds returned from a merchant, they can ask the merchant to make a refund. Other types of electronic payments include ecommerce and in-app, which are based on similar infrastructure and usually require a payment service provider for merchants to automate and maintain these payments. A service that enables merchants to automatically update stored card details of their shoppers. A system that connects to a shopper's bank and a merchant's bankin order to make a payment transaction on behalf of a merchant. Usually, a payment processor obtains the payment information from a payment gateway. Know Your Customer (KYC) is the process of identifying and verifying the identity of your customers. $('.videoPlayerCnt').css('opacity', '1'); Thanks for taking the time to give us some feedback. The payment must then be processed.

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